Marketing : an introductory text

Christopher, Martin

Marketing : an introductory text - Houndmills, England : Macmillan Business, 1995. - xii, 336 pages : illustrations ;

Includes index

PART 1: THE ROLE OF MARKETING IN BUSINESS - Introduction - Managing Marketing - Relationship Marketing - PART 2: UNDERSTANDING CUSTOMERS AND MARKETS - Buyer Behaviour - Market Segmentation - Scanning the Environment - Competitive Analysis and Strategy - The Marketing Audit - PART 3: MANAGING THE OFFER - Product Management - Product Strategy - Branding - Pricing Strategy - Communications Strategy - Sales Force Strategy - Managing the Sales Force - Marketing Channel Strategy - Distribution and Logistics Strategy - Customer Retention Strategies - Customer Service Strategy - PART 4: PLANNING AND CONTROL - Marketing Planning - Organisation and Control of Marketing


Examines the role that marketing plays in guiding corporate strategy.

9780333625873 0333625870


Marketing.

658.8 / CHR

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