Managing Quality
Bell, Desmond
Managing Quality - Boston : Butterworth Heinemann, 1994. - xvi, 236 pages : illustrations ;
Includes index
Quality as a strategic issue --
Quality management systems --
Determining the capability for quality --
Design control and management --
Control of quality --
Managing quality costs --
The organization of quality --
Teamwork for quality --
Training for quality --
Assessment of quality.
Helps you understand the role of TQM within your organization and how you can best implement it. This work shows you: how to understand quality management systems, tools and techniques; how to use them; and more. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 and 5
9780750618236 075061823X
Total quality management.
658.562 / BEL
Managing Quality - Boston : Butterworth Heinemann, 1994. - xvi, 236 pages : illustrations ;
Includes index
Quality as a strategic issue --
Quality management systems --
Determining the capability for quality --
Design control and management --
Control of quality --
Managing quality costs --
The organization of quality --
Teamwork for quality --
Training for quality --
Assessment of quality.
Helps you understand the role of TQM within your organization and how you can best implement it. This work shows you: how to understand quality management systems, tools and techniques; how to use them; and more. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 and 5
9780750618236 075061823X
Total quality management.
658.562 / BEL