Harvard business essentials : crisis management : master the skills to prevent disasters
Harvard Business School.
Harvard business essentials : crisis management : master the skills to prevent disasters - Boston, Mass. : Harvard Business School Press, ©2004. - xx, 137 pages ; - Harvard business essentials series. .
Index
Taking stock of potential perils : what could go wrong? --
Avoiding the avoidable : an ounce of prevention --
Contingency planning : preparing today for tomorrow's problems --
Crisis recognition : where there's smoke there's fire --
Containment : preventing a bad situation from becoming worse --
Crisis resolution : the road to recovery --
Mastering the media : make it your story --
Learning from your experience : gather lessons where you find them.
Few managers receive any formal training in handling crises. This book aims to remedy the situation by explaining the essentials of crisis management and providing a practical framework for stabilizing, then mastering, an unanticipated crisis
9781591394372 1591394376
Crisis management.
658.4056 / HAR
Harvard business essentials : crisis management : master the skills to prevent disasters - Boston, Mass. : Harvard Business School Press, ©2004. - xx, 137 pages ; - Harvard business essentials series. .
Index
Taking stock of potential perils : what could go wrong? --
Avoiding the avoidable : an ounce of prevention --
Contingency planning : preparing today for tomorrow's problems --
Crisis recognition : where there's smoke there's fire --
Containment : preventing a bad situation from becoming worse --
Crisis resolution : the road to recovery --
Mastering the media : make it your story --
Learning from your experience : gather lessons where you find them.
Few managers receive any formal training in handling crises. This book aims to remedy the situation by explaining the essentials of crisis management and providing a practical framework for stabilizing, then mastering, an unanticipated crisis
9781591394372 1591394376
Crisis management.
658.4056 / HAR