Technical communication :Process and Product

Gerson, Steven M.,

Technical communication :Process and Product - 8th ed. - New Delhi : Dorling Kindersley Pvt.Ltd c2014. - 700 p : ill ;

Sharon Gerson's name appears first in earlier editions.

An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.

9789332518599


English language
English language
Technical writing.

808.0666 / GER

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