Communication skills for effective management (Record no. 39278)

MARC details
000 -LEADER
fixed length control field 02437nam a2200205 a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780333965757
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0333965752
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.45
Item number HAR
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Hargie, Owen
245 ## - TITLE STATEMENT
Title Communication skills for effective management
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Basingstoke, Hampshire ;
-- New York :
Name of publisher Palgrave Macmillan,
Year of publication 2004.
300 ## - PHYSICAL DESCRIPTION
Number of Pages viii, 488 pages :
Other physical details illustrations ;
500 ## - GENERAL NOTE
General note Includes index
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note The world of the communicative manager --<br/>It's not what you say ... : communicating nonverbally --<br/>They could be persuaded: using your managerial influence --<br/>Let's get together: teams at work --<br/>Steering the way: leading meetings that work --<br/>That silver-tongued devil ... : making presentations matter --<br/>We can work it out: negotiating and bargaining --<br/>Will they buy it? Why managers must be able to sell --<br/>Calling all organisations: the business of the telephone --<br/>Writing matters: how to create the write impression --<br/>Tell it like it is ... : communicating assertively --<br/>What's your problem? Helping in the workplace --<br/>The war for talent: selection skills for busy managers --<br/>Feedback time: performance appraisal and management --<br/>Following the correct path: the guiding lights of ethics and audits.
520 ## - SUMMARY, ETC.
Summary, etc <br/>"Communication Skills for Effective Management demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies. The contents are based upon the authors' experiences of researching, teaching and consulting in a range of private and public sector organizations. From their academic and real-world involvement they have identified the core skills of effective management. Presented in an academically rigorous yet student-friendly way, the reader is encouraged to interact with the material covered. Each chapter contains a series of boxed text, diagrams, tables and illustrations which summarize core points. Exercises are also provided to enable managers to put the material reviewed into practice." "Communication Skills for Effective Management is an excellent text for undergraduate business and management students studying business communication. It is also an ideal text for MBA students. Practising managers will also find this book to be an invaluable resource."--Jacket
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Communication in management.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Dickson, David
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Tourish, Dennis
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Reference Books
Holdings
Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Accession Number Koha item type
Reference Main Library Main Library Reference 20/09/2005 Purchased 4460.00 658.45 HAR 009905 Reference Books

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