Telephoning in English (Record no. 40410)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01504nam a2200217 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780521708937 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 0521708931 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 808.066651 |
| Item number | NAT |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Naterop, B.Jean ; |
| 245 ## - TITLE STATEMENT | |
| Title | Telephoning in English |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Cambridge, UK ; New York : |
| Name of publisher | Cambridge University Press, |
| Year of publication | 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | viii,128 p.: |
| Other physical details | illustrations (some color) ; |
| Accompanying material | 2 Audio CDs. |
| 500 ## - GENERAL NOTE | |
| General note | Includes Answer Key. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Unit 1: How can I help you?--<br/>Unit 2: Hold the line, please?--<br/>Unit 3: Making inquiries.--<br/>Unit 4: Placing an order:--<br/>Unit 5: Bookings and arrangements.--<br/>Unit 6: A change of plan.--<br/>Unit 7 What's the problem?--<br/>Unit 8 Handling complaints. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | For professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. Suitable for use in class or for self-study, it develops and consolidates practical telephone skills in a variety of interesting and relevant contexts. Activities range from message-taking and spelling practice to role play, providing learners with a comprehensive course in using the telephone in English. The third edition takes into account recent developments in telecommunications and offers new listening material throughout.--From publisher description. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | English language -- Conversation and phrase books. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Telephone etiquette. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | English language -- Textbooks for foreign speakers. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Revell, Rod ; |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Reference Books |
| Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| Reference | Main Library | Main Library | Reference | 02/07/2010 | Purchased | 945.00 | 808.066651 NAT | 012152 | Reference Books |