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Managing conflict.

Material type: Text

TextSeries: Publication details: Boston, Mass. : Harvard Business School Press, c2007Description: viii, 100 pISBN: 9781422121474; 142212147XSubject(s): Conflict managementDDC classification: 303.6 Online resources: Click here to access online | Click here to access online

Contents:

Putting business interests above personalities / Sir Peter Middleton -- Incentivizing conflict / Mark Gerzon -- Keeping peace between people / Sir Mark Weinberg -- Cohesive management resolves disputes / Gary Wilson -- Dealing with negative behavior in the workplace / Julia Cleverdon -- The "no asshole" rule / Robert Sutton -- Dealing with high-maintenance individuals / Dawn Airey -- Dealing with bullying / Barbara Stocking -- The art of self-control / William Ury -- Stick to the facts and stand your ground / Neville Isdell -- Communicating through conflict / Roger Fisher -- Tough conversations / Stephen Dando -- If you're in a fight, make sure you win / Kay Koplovitz

Summary: Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? This title offers 12-14 insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. It gives you access to the wisdom and expertise of the world's most talented leaders.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Reference Books	Main Library Reference	Reference	303.6 HAR (Browse shelf(Opens below))	Available		011996

Total holds: 0

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Previous	302.35 PET Mastering: Organisational Behaviour	302.35 TEA Teamwork : multi-disciplinary perspectives	303.34 KOT Learning group leadership : an experiential approach.	303.6 HAR Managing conflict.	303.6 KIT இலங்கையின் இனமோதலும் சமாதானமும் 2002-2004	303.6 WYK Violence, gender and justice	303.64 IRA இலங்கை : யுத்தத்தின் பரிணாமமும் உலகமயமாக்கலின் படையெடுப்பும்	Next

Putting business interests above personalities / Sir Peter Middleton --
Incentivizing conflict / Mark Gerzon --
Keeping peace between people / Sir Mark Weinberg --
Cohesive management resolves disputes / Gary Wilson --
Dealing with negative behavior in the workplace / Julia Cleverdon --
The "no asshole" rule / Robert Sutton --
Dealing with high-maintenance individuals / Dawn Airey --
Dealing with bullying / Barbara Stocking --
The art of self-control / William Ury --
Stick to the facts and stand your ground / Neville Isdell --
Communicating through conflict / Roger Fisher --
Tough conversations / Stephen Dando --
If you're in a fight, make sure you win / Kay Koplovitz

Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? This title offers 12-14 insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. It gives you access to the wisdom and expertise of the world's most talented leaders.

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