Quality customer service : the art of treating customers as guests

By: Martin, William BMaterial type: TextTextSeries: Fifty-Minute seriesPublication details: Los Altos, Calif. : Crisp Publications, ©1989Edition: 2nd editionDescription: iii, 77pISBN: 9780931961953; 0931961955 Subject(s): Customer relations | Customer services | Consumer BehaviorDDC classification: 658.812
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Item type Current library Collection Call number Status Date due Barcode Item holds
Reference Books Reference Books Main Library
Reference 		Reference 658.812 MAR (Browse shelf(Opens below)) Available 003916
Lending Books Lending Books Main Library
Stacks 		Reference 658.812 MAR (Browse shelf(Opens below)) Available 003915
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