Customer Relationship Management Essentials
Material type:
TextPublication details: New Delhi: Prentice-Hall of India, 2000Description: xviii, 234 pagesISBN: 9788120318090; 8120318099 DDC classification: 658.812
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Reference Books
|
Main Library Reference | Reference | 658.812 GOS (Browse shelf(Opens below)) | Available | 008484 |
Total holds: 0
Browsing Main Library shelves, Shelving location: Reference, Collection: Reference Close shelf browser (Hides shelf browser)
| 658.812 BER Mastering Data Mining The Art and Science of Customer Relationship Management | 658.812 BRU Putting customers first | 658.812 DON 25 management lessons from the customer's side of the counter | 658.812 GOS Customer Relationship Management Essentials | 658.812 HAN Handbook on research in relationship marketing / | 658.812 HAR Harvard business review on customer relationship management. | 658.812 JON Customer Communications 2007-2008 |
Includes index
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