E-commerce logistics and fulfillment : delivering the goods
Material type: TextPublication details: New Delhi: Pearson Education, 2000Description: xviii, 348 p.: graphISBN: 9788178082882; 8178082888Subject(s): Business logistics | Business logistics -- Automation | Electronic commerceDDC classification: 658.84 | 658.70285Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Lending Books | Main Library Stacks | Reference | 658.84 BAY (Browse shelf(Opens below)) | Available | 009408 | ||
Reference Books | Main Library Reference | Reference | 658.84 BAY (Browse shelf(Opens below)) | Available | 008821 |
Browsing Main Library shelves, Shelving location: Stacks, Collection: Reference Close shelf browser (Hides shelf browser)
658.8342 SCH Consumer Behavior | 658.8342 SOL Consumer behavior : buying, having, and being | 658.84 BAJ E-Commerce: The Cutting Edge of Business | 658.84 BAY E-commerce logistics and fulfillment : delivering the goods | 658.84 BHU E-Commerce | 658.84 CAT International marketing / | 658.84 CAT International marketing / |
Including Index.
Foreword.--
Preface.--
Acknowledgments.--
The next big challenge in electronic commerce.--
Building an e-commerce infrastructure.--
Benefits versus costs: the real costs surrounding the buy button.--
Payment processing, froud and other taxing issues.--
Customer service.--
Ship happens.--
Achieving true fulfillment.--
Global logistics.--
Databases and emerging data exchange standards.--
Sent it back! the role of reverse logistics.--
Outsourcing the whole thing.--
User perspectives.--
Index.
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