The discipline of market leaders : choose your customers, narrow your focus, dominate your market
Material type: TextPublication details: Reading, Mass. : Addison-Wesley Pub. Co., ©1995.Description: xvi, 208 pISBN:- 0201407191
- 9780201407198
- 0201406489
- 9780201406481
- 658.8 TRE
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Lending Books | Main Library Stacks | Reference | 658.8 TRE (Browse shelf(Opens below)) | Available | 012772 |
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Includes index.
Introduction * How to Fail in Business Without Even Trying * The New Rules of Competition * The Winners Choice * The Discipline of Operational Excellence * One Companys ExperienceAT&Ts Universal Card * The Discipline of Product Leaders * One Companys ExperienceIntel Corporation * The Discipline of Customer Intimacy * One Companys ExperienceAirborne Express * Setting Your Value Discipline Agenda * Creating the Cult of the Customer * Sustaining the Lead * Epilogue.
New in paperback--the bold new strategy for reinventing competition, written by the authors of the popular Reengineering the Corporation. Treacy and Wiersma describe in detail how companies such as Wal-Mart, Southwest Airlines, Charles Schwab, and Intel are creating havoc for their competitors by raising and reshaping customers' value expectations.
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