TY - BOOK AU - Comfort, Jeremy TI - Effective Negotiating: Teacher's Book (Oxford Business English Skills) SN - 9780194572484 U1 - 808.066651 PY - 1998/// CY - Oxford : PB - Oxford University Press, KW - Negotiation in business. KW - English language -- Business English N1 - 1. Preparing the ground.-- 2. Setting the agenda.-- 3. Establishing positions.-- 4. Clarifying positions.-- 5. Managing conflict.-- 6. Making and responding to proposals.-- 7. Bargaining.-- 8. Conclusion and agreement N2 - This series of five video-based courses helps to improve language and communication skills in specific business areas ER -