Employment relations in the hospitality and tourism industries

By:

Lucas, Rosemary E

Material type: Text

TextSeries: Routledge studies in employment relationsPublication details: London ; New York : Routledge, 2004.Description: xx, 306 pagesISBN:

9780415297110
0415297117
9780415297127
0415297125

Subject(s):

Hospitality industry -- Personnel management

DDC classification:

658.315 LUC

Contents:

Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues.

Summary: "Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Reference Books	Main Library Reference	Reference	658.315 LUC (Browse shelf(Opens below))	Available		010336

Total holds: 0

Includes index

Whither employment relations and hospitality? --
Employment and work --
The role of management in employment relations --
Resourcing, development and fair treatment --
Pay, reward and performance --
Representation, participation and involvement --
Employment law and dispute resolution --
What do the workers think? --
Conclusions and future issues.

"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.

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