| 000 | 00366nam a2200145 a 4500 | ||
|---|---|---|---|
| 020 | _a9788120309036 | ||
| 020 | _a8120309030 | ||
| 082 |
_a658.562 _bBAN |
||
| 100 | _aBank, John | ||
| 245 | 4 | _aThe Essence of Total Quality Management | |
| 260 |
_aNew Delhi: _bPrentice-Hall of India, _c1992. |
||
| 300 | _axviii, 203 p. | ||
| 500 | _aIncludes index | ||
| 942 | _cREF | ||
| 999 |
_c39135 _d39135 |
||