Telephoning in English

Naterop, B.Jean

Telephoning in English - 2nd ed - Cambridge : Cambridge University Press, 1997. - viii, 120 pages : color illustrations ;

Self-study guide;Teacher's notes;1;Who's calling please?;2;Would you hold on, please?;3;I'd like to know your prices;4;We're ready to order now;5;I'll have to change the booking;6;Let's fix another date;7;What seems to be the trouble;8;I'm sure we can sort it out;Student 'A' role plays;Key and tapescripts.


Telephoning in English is for professionals or trainee professionals in business, commerce and administration who need to make and answer phone calls. This fully revised and updated edition develops and consolidates practical telephone skills using activities from message-taking to spelling practice and role play

9780521469852 0521469856


Cambridge professional English.
English language.

808.066651 / NAT

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