Telephoning in English
Material type: TextPublication details: Cambridge : Cambridge University Press, 1997.Edition: 2nd edDescription: viii, 120 pages : color illustrationsISBN:- 9780521469852
- 0521469856
- 808.066651 NAT
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Lending Books | Main Library Stacks | Reference | 808.066651 NAT (Browse shelf(Opens below)) | Available | 006822 |
Self-study guide;Teacher's notes;1;Who's calling please?;2;Would you hold on, please?;3;I'd like to know your prices;4;We're ready to order now;5;I'll have to change the booking;6;Let's fix another date;7;What seems to be the trouble;8;I'm sure we can sort it out;Student 'A' role plays;Key and tapescripts.
Telephoning in English is for professionals or trainee professionals in business, commerce and administration who need to make and answer phone calls. This fully revised and updated edition develops and consolidates practical telephone skills using activities from message-taking to spelling practice and role play
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