How people work : and how you can help them to give their best

By:

Gray, Roderic

Material type: Text

TextPublication details: Harlow, England ; New York : Financial Times/Prentice Hall, 2004.Description: xii, 289 p.: illustrationsISBN:

9781405822091
1405822090
9780273694908
0273694901

Subject(s):

DDC classification:

658.4 GRA

Contents:

Ch. 1. I know what I'm expected to do (and why it needs to be done) -- Ch. 2. I want to do it -- Ch. 3. I have the ability to do it -- Ch. 4. Someone (who matters to me) will notice if I do it -- Ch. 5. I know how well I'm doing it -- Ch. 6. Processes help me to do it -- Ch. 7. I have the resources to do it -- Ch. 8. The environment is right -- Ch. 9. I can do it better next time -- Ch. 10. Putting it together.

Summary: "The way work is organized and the way people are encouraged to carry it out can make or break excellent performance, and certain characteristics of the work environment are consistently associated with successful outcomes. This book explores the dynamics that influence a great working environment, and sets out the management tools to nurture deeper commitment and better performance."--Jacket.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Reference Books	Main Library Reference	Reference	658.4 GRA (Browse shelf(Opens below))	Available		012670

Total holds: 0

Includes Index.

Ch. 1. I know what I'm expected to do (and why it needs to be done) --
Ch. 2. I want to do it --
Ch. 3. I have the ability to do it --
Ch. 4. Someone (who matters to me) will notice if I do it --
Ch. 5. I know how well I'm doing it --
Ch. 6. Processes help me to do it --
Ch. 7. I have the resources to do it --
Ch. 8. The environment is right --
Ch. 9. I can do it better next time --
Ch. 10. Putting it together.

"The way work is organized and the way people are encouraged to carry it out can make or break excellent performance, and certain characteristics of the work environment are consistently associated with successful outcomes. This book explores the dynamics that influence a great working environment, and sets out the management tools to nurture deeper commitment and better performance."--Jacket.

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