Harvard business essentials : crisis management : master the skills to prevent disasters
Material type: TextSeries: Harvard business essentials seriesPublication details: Boston, Mass. : Harvard Business School Press, ©2004Description: xx, 137 pagesISBN: 9781591394372; 1591394376 Subject(s): Crisis managementDDC classification: 658.4056Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Lending Books | Main Library Stacks | Reference | 658.4056 HAR (Browse shelf(Opens below)) | Available | 013220 | ||
Reference Books | Main Library Reference | Reference | 658.4056 HAR (Browse shelf(Opens below)) | Available | 012049 |
Index
Taking stock of potential perils : what could go wrong? --
Avoiding the avoidable : an ounce of prevention --
Contingency planning : preparing today for tomorrow's problems --
Crisis recognition : where there's smoke there's fire --
Containment : preventing a bad situation from becoming worse --
Crisis resolution : the road to recovery --
Mastering the media : make it your story --
Learning from your experience : gather lessons where you find them.
Few managers receive any formal training in handling crises. This book aims to remedy the situation by explaining the essentials of crisis management and providing a practical framework for stabilizing, then mastering, an unanticipated crisis
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