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		Quality customer service : the art of treating customers as guests by Martin, William B. Series: Fifty-Minute seriesEdition: 2nd editionMaterial type: Text Publication details: Los Altos, Calif. : Crisp Publications, ©1989Availability: Items available for loan: 2 Call number: 658.812 MAR, ... Place hold Add to cart (remove)
		Putting customers first by Bruce, Andy \| Langdon, Ken. Material type: Text Publication details: London : Dorling Kindersley, 2002Availability: Items available for loan: 1 Call number: 658.812 BRU. Place hold Add to cart (remove)
		Leading Through Relationship Marketing: How Winning Organisations Leverage Stakeholder Relationship to Improve Business Performance by Batterley, Richard. Material type: Text Publication details: New Delhi: Tata McGraw-Hill, 2003Availability: Items available for loan: 1 Call number: 658.812 BAT. Place hold Add to cart (remove)
		Harvard business review on customer relationship management. Series: Harvard business review paperback seriesMaterial type: Text Publication details: Boston : Harvard Business School Press, ©2001Availability: Items available for loan: 1 Call number: 658.812 HAR. Place hold Add to cart (remove)
		CRM : by Baran, Roger J \| Galka, Robert J. Material type: Text Publication details: New York, NY : Routledge, 2013Availability: Items available for loan: 1 Call number: 658.802 BAR. Place hold Add to cart (remove)
		English for customer care / by Richey, Rosemary. Series: Oxford Business English \| Express seriesMaterial type: Text Availability: Items available for loan: 1 Call number: 808.06665 RIC. Place hold Add to cart (remove)
		Handbook on research in relationship marketing / by Morgan, Robert M \| Parish, Janet Turner \| Deitz, George. Material type: Text Publication details: Cheltenham : Elgar, c2015Availability: Items available for loan: 1 Call number: 658.812 HAN. Place hold Add to cart (remove)
		Customer relationship management by Cunningham, Michael J. Series: ExpressExec., MarketingMaterial type: Text Publication details: Oxford, England : Capstone Pub., 2002Availability: Items available for loan: 1 Call number: 658.812 CUN. Place hold Add to cart (remove)
		Rehumanize your business : how personal videos accelerate sales and improve customer experience; by Ethan Beute, Stephen Pacinelli. by Beute, Ethan \| Pacinelli, Stephen. Material type: Text Publication details: Hoboken, New Jersey : John Wiley & Sons, Inc., 2019Availability: Items available for loan: 2 Call number: 658.872 BEU, ... Place hold Add to cart (remove)

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